In case of a crisis it is important to limit the damage and to return to normality – instead of adding fuel to the fire. Usually it is not the best strategy to hang on and sit the conflict out, but any communication both internally and externally is been rated more attentively and more critically in moments of unease. It is necessary to develop a strategy that helps the parties to present themselves with self-assurance and sovereignty in cases of active communication and if questioned by the press. We advise you in such cases, develop “chess games of communication” during which we work on the next steps together in order to gain your lead in communication and to make you able to control communication in difficult situations yourself.
Field of application: internal and external
- In conflicts
Target group: in-house and external