Analysis and organizational development

The “risk assessment of psychological stress” has gained significantly in importance in recent years. The so-called GBU psyche is part of occupational health and safety. An evidence-based investigation is carried out to determine which psychologically effective work characteristics represent psychological stress factors that are assessed as inappropriate stress.

CONSENSUS carries out the analyzes of the GBU Psyche with a strict industrial psychological and scientific foundation. The scientific director for this is Prof. Dr. Bernhard Badura, one of the German experts for health management in organizations.

We pursue 5 steps to implement the risk assessment:

1. In the preparation, the target group is first determined, functional groups of a company are included, and goal and task orientation is clarified with the client.

2. In the following analysis phase we conduct the surveys. Depending on the organization and target group, paper-pencil or online surveys can be selected. In individual cases, we supplement the survey with qualitative surveys in the form of interviews or workplace observations.

3. This is followed by a comprehensive evaluation and at the level of the previously defined functional or organizational units. This is followed by an evaluation in cooperation with the client.

4. The task now is to develop measures that support what has already been positively assessed and improve the negative factors. These measures are to be carried out individually for the respective company and the organizational unit analyzed therein. Focus groups are often used to identify measures. Once defined, measures are then implemented and carried out step by step.

5.It is also important to evaluate the measures so that their effectiveness and acceptance can be checked and adjusted.

On request, we can also combine the GBU psyche with an absenteeism analysis. Organizations can thus cover two urgent questions in one survey and implement measures as a solution to both questions (mental health and attendance).

In the technical or medical field, we increase the measurement frequency when it comes to important processes or decisions, i.e. when no mistakes are allowed to happen. Interestingly, we do not follow this golden rule when it comes to management processes, employee satisfaction, quality of management and group decisions, management effectiveness or other organizational psychological and interpersonal processes in the work context. The economic success of a company depends to a large extent on management success.

Nevertheless, employee surveys or 360-degree analyzes in the classic sense are often carried out company-wide only once a year or even only every two years. From a scientific point of view, this is too little and hides potential that could very likely be exploited in a closer exchange of information between managers and employees.

CONSENSUS has therefore set up its own statistics and method team, mainly from the university environment, which is dedicated to the planning, implementation, statistical evaluation and documentation of data surveys in companies.

Our classic survey methods include

• Employee surveys
• 360-degree analyzes
• Appraisals and interviews
• Customer satisfaction analyzes
• Stress and risk assessments
• Process support (e.g. for change processes)

We are also happy to assist you with the implementation of individual, company-specific questions.

The CONSENSUS method for employee surveys